Covid-19 Safety Protocols
We follow strict health guidelines to protect your health and safety:
Cleaning & Disinfecting
All equipment and surfaces in the treatment room will be cleaned and disinfected before and after each appointment following a rigorous 2-step process using disinfectant approved by the Ministry of Health.
Clinic common areas (waiting room, washroom, door handles, etc) are also disinfected regularly according to Public Health Guidelines.
Face masks are required for everyone while in the clinic and must be worn for the duration of your treatment.
A clean surgical mask will be provided to you upon arrival, and your RMT will also be wearing a clean, fresh mask for each treatment.
All clients are asked to sanitize their hands as they enter the building.
RMTs always follow strict hand washing and sanitizing protocols before and after every treatment.
As always, all sheets, blankets, towels, and pillow cases will be freshly laundered for each appointment using detergent, bleach, and high heat.
Each individual set of linens will be kept in a bag until just before your treatment time. After each treatment, all linens in the room are removed, bagged, and washed.
All clients are required to complete a COVID-19 self screening survey for every appointment. This must be completed before entering the building. If any client fails to pass the survey, their appointment will be rescheduled at a later date for everyone's safety. A second in-person screening will be completed upon arrival.
Your RMT will also complete a self-screening survey for COVID-19 symptoms and risks, including a temperature check, before providing treatments.
Feel free to contact us if you have any questions about our health and safety protocols.
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