Frequently Asked Questions

If your question isn't answered below, feel free to contact me directly!

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What services do you offer?

I am trained and certified to offer Registered Massage Therapy and Neuro-functional Acupuncture. This includes a wide range of hands on techniques that can be tailored to your individual needs and preferences. 

Can I use my Benefits/ Insurance?

After every treatment you will be provided with an official receipt, that may be submitted to your insurance company for reimbursement. Check your coverage to see what Registered Massage Therapy benefits are available to you. 

What are the rates of your services?

A one-hour Massage Therapy appointment is $100 plus HST.
For our other rates please visit our Treatments & Rates page or online booking site. 

Are you licensed and insured?

Every Registered Massage Therapist in Ontario must be a member of the College of Massage Therapists (CMTO).
This means we have completed in-depth training, a certification exam, yearly renewal, and must carry professional liability insurance. 

Can I use my Acupuncture Insurance/ Benefits?

All treatments with Cecilia are considered Massage Therapy treatments, even when incorporating acupuncture as a technique.
This means you can only use your health insurance for Massage Therapy to cover these treatments.
If you would like to use your Acupuncture coverage, you will need to see a professional registered with the title 'Acupuncturist'. 

What payment methods do you accept?

Currently you can pay using cash, credit card, or interac e-transfer. 

What training do you have?

I hold a diploma in Massage Therapy from Sutherland-Chan School of Massage Therapy in Toronto. This training included in depth training in anatomy, neurology, pathology, physiology, massage techniques, remedial exercise, chronic conditions, hands-on training, safety, treatment planning, research, ethics, and more.

I am Registered and in good standing with the College of Massage Therapists of Ontario (CMTO).

I have a Certificate in Medical Acupuncture from McMaster University in Hamilton, ON. 

I hold a Bachelor Degree in Social Work and Psychology from Ryerson University.

I am certified in Basic Life Support (BLS) First Aid and CPR.

I am a current member of the Registered Massage Therapists Association of Ontario (RMTAO).

I am currently pursuing my Masters in Rehabilitation Science at UBC, to be completed in 2025.

What is Evidence-Based Practice?

Evidence-Based Practice is a grounding principle in health care that strives to equally incorporate 3 key elements:

 1. The most up to date, high quality research evidence for techniques and interventions. 

 2. Individual patient contexts, values, beliefs, goals, and opinions:
**You are the expert of your own health and wellbeing. 
3. Therapist experience, knowledge, context, and intuition. 

Who can come for Massage Therapy?

Massage Therapy is for everyone! 
I have treated patients of all abilities, backgrounds, and ages (from still in the womb to over 90 years old).

Is the clinic accessible?

Unfortunately the new clinic does not have an accessible entrance, as both entrances require stairs.

Alternate formats for information from this site are also available upon request.

If you have questions about accessibility, feel free to contact me. 

Is there parking at 111-115 Norfolk Street?

There is free street parking (2 hours maximum) on both sides of the new building, on Yarmouth Street and Norfolk Street. 

Do you provide direct billing?

Unfortunately at this time we do not offer direct billing to insurance companies.

In order to use extended healthcare benefits, you will need to pay the clinic for your treatments and then submit the details from your official receipt to your insurance company to be reimbursed. 

Online Booking Available

Follow the link below to book your massage today!